For any questions, please contact the conference secretariat:
- Camila Tsui
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Email: icsim2018@vip.163.com
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Tel: (00) 1 6193091099 (EN)
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Our service hours are from 10:00 to 18:30 Monday through Friday
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Organizing committee or conference secretary will not ask for your credit card information in any form for room reservation or tickets. Be careful when anyone asks for it.
Contact & Support ✉️
How to Reach Us 📢
- General Inquiries: For questions regarding registration, submission, or general conference information, please email us or call us.
- Response Time: We strive to respond to all inquiries within 2-3 working days. Please kindly refrain from sending duplicate emails.
- Support Hours: Our team is available from Monday to Friday, 9:00 AM – 6:00 PM (GMT+8).
- Urgent Matters: For urgent issues during the conference period, please visit the conference registration desk on-site.
Before You Contact Us 💡
- Check the Website First: Many questions regarding the schedule, call for papers, and venue details are already answered on our Home Page.
- Include Details: To help us assist you faster, please include your Paper ID and Full Name in the subject line of your email.
- Visa Assistance: If you require an official invitation letter for your visa application, please ensure you have completed your registration first, then reach out with your request.
- Stay Updated: Follow our website regularly for the latest announcements, session updates, and any potential changes to the conference program.